MindArk has updated the Entropia Universe End-User License Agreement (EULA), the Terms of Use (TOU), and the Privacy Policy. The documents are always available on MindArk’s website.

EULA and TOU
The new versions of EULA and TOU include updates in order to comply with mandatory legislation, information about MindArk´s use of AI systems implemented in Entropia Universe, and some additional clarifications.

You must accept the new versions of the EULA and TOU to continue participating in the Entropia Universe. You will have to accept the changes when logging into the Entropia Universe Client. These changes were implemented on May 21 and will be applicable for your continued participation in Entropia Universe.

Privacy Policy
To be transparent and open, MindArk has made a general update to the Privacy Policy to ensure it is clear how your personal data is processed in practice and to make the Privacy Policy easy to navigate, for example through the summary.

The main changes are the information about how your personal data is processed:

when MindArk uses AI to answer your questions in Entropia and at the website,
when you upload your own picture frame in Entropia Universe,
when MindArk shares personal data to planet partners so that they can provide their services to you,
when MindArk needs to process your personal data to make Entropia Universe, the apps and the website function technically,
when you use the website,
when MindArk improves and develops newsletters by analyzing them,
when you use the MindArk forum or social media,
when you make a purchase from the Entropia Universe webshop.

In addition, there are also updates to the information about suppliers and the information about how personal data is shared outside the EU/EEA.

Read through the Privacy Policy and do not hesitate to contact us if you have any questions.

SUPPORT NEWS

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Client Patch addressing Crashes

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Patch is Taking Longer than Expected

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Notice Regarding Unscheduled Maintenance

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Disturbance notice regarding Society Channels Resolved

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Disturbance notice regarding Server instability

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Disturbance notice regarding in-game systems

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Server Downtime for Maintenance Postponed

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Server downtime for Maintenance Postponed

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Update regarding Hotfix and Mayhem start

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Disturbance notice regarding Patch 18.15.1 and Delay of Mayhem start

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News From Entropia Universe

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Release Postponed

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Increasing Immersive Non-Player Character Missions Rewards

Release Postponed

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Notice regarding TT Value Restoration

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Disturbance notice Server Issues

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Disturbance notice regarding Server Issues

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Paysafecard Transaction Issue Resolved

Paysafecard Disturbance

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Maintenance Postponed

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