Support News

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27 February 2017
Server Downtime for Maintenance:
On Tuesday 2017-02-28 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. The Version Update that will include the Battle ... »
14 February 2017
Server Downtime for Maintenance:
On Tuesday 2017-02-14 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 1 hour. This downtime is a maintenance window only. For details on UTC time ... »
13 February 2017
Unscheduled downtime, Resolved:
The unscheduled downtime due to issues in our Server Environment has now been resolved. Some disturbances may occur in the coming hours but we are aware of it and are working to restore full performance. We thank you for ... »
13 February 2017
Unscheduled downtime due to Server Environment issues:
We are currently experiencing an unscheduled downtime due to Server Environment issues, this is being worked on by our Operations team to get all participants access again. We apologize for any inconvenience this may cause for the time being and ... »
08 February 2017
Known issue Resolved: EU Transfer Center Unicode issue:
The known issue regarding the EU Transfer Center not accepting input in Deposit fields has now been fixed with a Client patch without server downtime. The EU Transfer Center now has restored functionality for all Avatars, if you are still having ... »
07 February 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.11.4. We estimate that the servers will be made available again at 10:00 UTC 2017-02-07.
06 February 2017
Server Downtime for Patch:
On Tuesday 2017-02-07 at 09:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 15.11.4. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 61 MB. For details on UTC ... »
31 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-31 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
23 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-24 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
16 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-17 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
10 January 2017
Entropia Universe 15.11.3 Release Notes:
Fixes Improvements to PayPal transaction processing. Fixed a dashboard icon issue causing client crashes in some situations. Improved support for Hanji/Korean text. Improved lateral avatar movement visual transitions.  
10 January 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.11.3. We estimate that the servers will be made available again at 10:00 UTC 2017-01-10.

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