Support News

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12 April 2021
Server Downtime for Maintenance:
On Tuesday 2021-04-13 at 09:00 UTC, the Entropia Universe servers will be taken offline for an extended maintenance. We estimate a downtime of 2 hours. This downtime is a maintenance window only. For details on UTC time ... »
29 March 2021
Server Downtime for Maintenance:
On Tuesday 2021-03-30 at 08:00 UTC, the Entropia Universe servers will be taken offline for an extended maintenance. We estimate a downtime of 1 hour and 30 minutes. This downtime is a maintenance window only. For details on UTC time ... »
23 March 2021
Disturbance notice regarding VISA and Mastercard Deposits:
We are currently aware of an on-going issue effecting our VISA and Mastercard payment option. It's being investigated and we hope to resolve the service outage shortly, we do apologize for the inconvenience and we thank you for your patience as we ... »
22 March 2021
Server Downtime for Maintenance:
On Tuesday 2021-03-23 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
15 March 2021
Server Downtime for Maintenance:
On Tuesday 2021-03-16 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
09 March 2021
Entropia Universe 17.6.1 Release Notes:
Changes Increased the maximum stack size of Strongboxes to 5000. Attribute rewards added for Monria Codex creatures.  
08 March 2021
Server Downtime for Patch:
On Tuesday 2021-03-09 at 09:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 17.6.1. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 590 MB. For details on UTC ... »
03 March 2021
Disturbance notice regarding Inventory and Storage, Resolved:
The bug which was causing issues with Inventory management and Storage making items revert position after organizing has been fixed and players should not be encountering this issue further. Should you encounter any residual problems we kindly ask ... »
02 March 2021
Disturbance notice regarding Inventory and Storage:
We are currently aware of a bug which is causing issues with Inventory management and Storage making items revert position after organizing. It is being investigated further at this time and we will release a hotfix as soon as possible. Thank you ... »
01 March 2021
Server Downtime for Release:
On Tuesday 2021-03-02 at 09:00 UTC, the Entropia Universe servers will be taken offline for an update to release 17.6.0. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 810 MB. For details on UTC ... »
08 February 2021
Server Downtime for Maintenance:
On Tuesday 2021-02-09 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
01 February 2021
Server Downtime for Maintenance:
On Tuesday 2021-02-02 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 1 hour. This downtime is a maintenance window only. For details on UTC time please ... »

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