Support News

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21 January 2020
Notice Regarding Keyboard LCD Screens Crashing Client:
Due to an issue with keyboard LCD displays causing clients to crash, Entropia Universe should be disabled from the LCD displays to allow the client to start.   Thank you for your patience.
21 January 2020
Entropia Universe 17.0.4 Release Notes:
Fixed issues: The Error Message UI will no longer be hidden by fullscreen windows, in dungeons or by user controlled mob Fixed an issue where you cannot see the new makeup until you released left mouse button Fixed an issue where the ... »
20 January 2020
Server Downtime for Patch:
On Tuesday 2020-01-21 at 09:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 17.0.4. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 8 MB. For details on UTC time please ... »
16 January 2020
Notice Regarding Merry Mayhem FFA Star Hand In Mission:
Due to an issue with the Merry Mayhem FFA Star hand in mission, it is required by competitors wanting to hand in FFA stars to re-enter one of the Merry Mayhem FFA instances. Entering one of these instances will activate the mission that ... »
14 January 2020
Notice regarding Tier Upgrade skill implant auctions:
MindArk will start purchasing Tier Upgrade skill implants on Wednesday the 22nd of January. After that we will continue to purchase them once per week as stated in the Dev Notes #21 with that as intended schedule. We apologize for any ... »
13 January 2020
Server Downtime for Maintenance:
On Tuesday 2020-01-14 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
07 January 2020
Down for Maintenance:
Today, Tuesday 2020-01-07 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. This downtime is a maintenance window only. For details on UTC time please see www.entropiauniverse.com/utc
01 January 2020
Server Downtime for Maintenance:
On Thursday 2020-01-02 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 60 minutes. This downtime is a maintenance window only. For details on UTC time ... »
16 December 2019
Server Downtime for Maintenance:
On Tuesday 2019-12-17 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
12 December 2019
Entropia Universe 17.0.3 Release Notes:
DX11 Information:   For your computer to have DirectX 11 support, you need two components: the software, and compatible hardware. The DirectX 11 API (the software component) usually comes by default with Windows. You can check the version ... »
10 December 2019
Entropia Universe 17.0.2 Release Notes:
Changes: Improved visual quality of unlit areas Increased ambient occlusion The brightness setting slider has been adjusted to be linear and go darker   Fixed issues: Fixed an issue where combat text didn’t show for ... »
09 December 2019
Server Downtime for Patch:
On Tuesday 2019-12-10 at 09:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 17.0.2. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 835 MB. For details on UTC ... »

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