Support News

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23 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-24 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
16 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-17 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
10 January 2017
Entropia Universe 15.11.3 Release Notes:
Fixes Improvements to PayPal transaction processing. Fixed a dashboard icon issue causing client crashes in some situations. Improved support for Hanji/Korean text. Improved lateral avatar movement visual transitions.  
10 January 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.11.3. We estimate that the servers will be made available again at 10:00 UTC 2017-01-10.
09 January 2017
Server Downtime for Release:
On Tuesday 2017-01-10 at 09:00 UTC, the Entropia Universe servers will be taken offline for an update to release 15.11.3. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 12 MB. For details on UTC ... »
03 January 2017
Disturbance notice regarding Gold Card security system, Resolved:
The issue regarding some Gold Card users not being able to use their security kit has been resolved. All cards affected are being updated and will be cleared for access shortly. If you have deactivated your Gold Card and would like to activate it ... »
02 January 2017
Server Downtime for Maintenance:
On Tuesday 2017-01-03 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
01 January 2017
Disturbance notice regarding Gold Card security system:
We are aware of a current issue involved logging in with Gold Card security. It is currently being investigated and we are working hard to make sure all effected will be able to log in with their security option as soon ... »
26 December 2016
Server Downtime for Maintenance:
On Tuesday 2016-12-27 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
19 December 2016
Known issue notice regarding Hangeul text input:
Due to an issue in the previous version update, Korean letters will not be typed out as intended, we are aware of this issue and full support for Hangeul will be added during a coming update in January. We apologies for the inconvenience ... »
19 December 2016
Server Downtime for Maintenance:
On Tuesday 2016-12-20 at 09:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
15 December 2016
Entropia Universe Release 15.11.2 Available:
Our servers are now back online, and Entropia Universe Release 15.11.2 and Planet Partner Content Releases are now available for download.

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