Support News

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07 October 2019
Server Downtime for Maintenance:
On Tuesday 2019-10-08 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
01 October 2019
Notice Regarding L.A.R.A and C.A.R.A Pets:
L.A.R.A and C.A.R.A Pets found on Next Island have incorrect passive effects and stats which will be changed in the next available patch.
01 October 2019
Entropia Universe 16.5.2 Release Notes:
Changes Changed values below 1 PED to always be displayed in decimal format (i.e. 0.12 PED) rather than in PEC (12 PEC). The Pyrokinesis skill has been added to Hunting Challenge skill rewards. Adjusted the skill reward choices for ... »
30 September 2019
Server Downtime for Patch:
On Tuesday 2019-10-01 at 08:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 16.5.2. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 270 MB. For details on UTC ... »
25 September 2019
Entropia Universe 16.5.1 Release Notes:
Fixed Issues Fixed a client crash issue when copying item link in item info.    
24 September 2019
Entropia Universe 16.5.0 Release Notes:
New Features Codex  The Codex is a repository for creature information and missions. Additional features are planned to be added to the Codex in the future, currently the Codex only features Planet Calypso and Space creatures. This first ... »
23 September 2019
Server Downtime for Release:
On Tuesday 2019-09-24 at 08:00 UTC, the Entropia Universe servers will be taken offline for an update to release 16.5.0. We estimate a downtime of 2 hours. Estimated max download size for this release is approximately 770 MB. For details ... »
19 September 2019
Paypal is Down:
We are currently experiencing problems with Deposits and Webshop purchases using Paypal. While Paypal is working to resolve the issue we have temporarily disabled Paypal as a deposit method for Entropia Universe. This affects both regular deposits ... »
13 September 2019
Disturbance notice regarding Visa/Mastercard payments:
Our regular payment provider for Visa/Mastercard, Dibs, will have a maintenance window between 2019-09-13 22:30 and 2019-09-14 02:30 UTC. Payments may be rejected for unknown reasons during this maintenance window.  We do apologize for any ... »
09 September 2019
Server Downtime for Maintenance:
On Tuesday 2019-09-10 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
03 September 2019
Paysafecard deposits will be discontinued for US-based customers:
On September 14, 2019 the deposit option Paysafecard will be disabled for Entropia Universe customers based in the US.   This change is due to new US legislation regarding direct payments.   Customers who have Paysafecard vouchers and wishes to ... »
02 September 2019
Server Downtime for Maintenance:
On Tuesday 2019-09-03 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »

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