Support News

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16 October 2017
Server Downtime for Maintenance:
On Tuesday 2017-10-17 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
10 October 2017
Extended Downtime for Maintenance:
Today's server and database maintenance is taking longer than expected. We now expect the servers to be made available again at 10.00 UTC. Thank you for your patience.   For details on UTC time please see www.entropiauniverse.com/utc
09 October 2017
Server Downtime for Maintenance:
On Tuesday 2017-10-10 at 07:00 UTC, the Entropia Universe servers will be taken offline for  maintenance. This week we will perform an extended database maintenance. We estimate a downtime of 2 hours. This downtime is a maintenance window ... »
02 October 2017
Server Downtime for Maintenance:
On Tuesday 2017-10-03 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
25 September 2017
Server Downtime for Maintenance:
On Tuesday 2017-09-26 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
20 September 2017
Disturbance notice, Replacement of infrastructure 21/09:
We will be replacing infrastructure at our Server park on Thursday 21/09 between 07:00 UTC to 10:00 UTC. Our services will be online but the operation may lead to downtime and additional disturbances during the time period in question, any ... »
18 September 2017
Server Downtime for Maintenance:
On Tuesday 2017-09-19 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
14 September 2017
Disturbance Notice: Restarting Entropia Universe Servers:
Entropia Universe will restart all servers to address issues with long range shots sometimes not registering and globals from shared loot creatures missing their animation and not registering on the Hall of Fame. We apologise for any inconvenience ... »
12 September 2017
Entropia Universe 15.15.3 Release Notes:
Fixes Fixed an issue causing Pet Center buffs not to appear after server restarts. Improved client stability. Corrected the formatting for the tool “Efficiency” tooltip.   Changes A minimum profession level of 10 is now required to begin ... »
12 September 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.15.3. We estimate that the servers will be made available again at 09:00 UTC 2017-09-12.
11 September 2017
Server Downtime for Release:
On Tuesday 2017-09-12 at 08:00 UTC, the Entropia Universe servers will be taken offline for an update to release 15.15.3. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 142 MB. For details ... »
07 September 2017
Disturbance Notice, server maintenance:
Entropia Universe is in server maintenance. We apologise for any disturbances you may be experiencing. Thank you for your patience. Entropia Universe Support  

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