Support News

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26 July 2021
Server Downtime for Maintenance:
On Tuesday 2021-07-27 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
19 July 2021
Server Downtime for Maintenance:
On Tuesday 2021-07-20 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
01 July 2021
Known Issues Regarding Visa/Mastercard Payments on http://account.entropiauniverse.com:
A number of Entropia Universe participants have reported issues in using Visa/Mastercard payment cards for deposits in the Entropia Universe Webshop. While card payments are very complex with several involved parties, our payment provider Nets has ... »
28 June 2021
Server Downtime for Maintenance:
On Tuesday 2021-06-29 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
22 June 2021
Patch is Taking Longer than Expected:
Today's patch to release 17.8.2 is taking longer than expected due to an unforeseen problem. We are working hard to fix the problem as soon as possible.
21 June 2021
Server Downtime for Patch:
On Tuesday 2021-06-22 at 08:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 17.8.2. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 4 MB. For details on UTC time please ... »
14 June 2021
Server Downtime for Maintenance:
On Tuesday 2021-06-15 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
08 June 2021
Entropia Universe 17.8.1 Release Notes:
Entropia Universe planet partner release only, please check partner forums for more details.    
07 June 2021
Server Downtime for Patch:
On Tuesday 2021-06-08 at 08:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 17.8.1. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 155 MB. For details on UTC ... »
01 June 2021
Entropia Universe 17.8.0 Release Notes:
Codex for Partners Arkadia and Cyrene have now been added to the Codex Challenge system.  
31 May 2021
Server Downtime for Release:
On Tuesday 2021-06-01 at 08:00 UTC, the Entropia Universe servers will be taken offline for an update to release 17.8.0. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 1.3 GB. For details on UTC ... »
24 May 2021
Server Downtime for Maintenance:
On Tuesday 2021-05-25 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »

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