Support
Latest Support News
Stay up to date with the latest Support News and updates from Entropia Universe.
2025-11-11 08:59 UTC
Patch is Taking Longer than Expected
Today's patch to release 19.1.2 is taking longer than expected due to an unforeseen problem.
We are expecting the downtime to be extended with an additional 30 min.
Can't find what you're looking for? View more Support News.
Contact Support
Did you try finding your answer in our Support FAQ ? This is often the quickest way to solve your problem.
Do You Have an Account?
When you have an account, you can submit a support case and track its progress.
Don't Have an Account?
If you don't have an Entropia Universe account yet, or you've tried the password recovery but still cannot log in to the website with your old account, click below to contact Support.
Other Common Problems
- Your password isn't working? Try resetting it.