HELP CENTER

HOW CAN WE HELP YOU?

Find answers, submit support cases, and stay updated with the latest news.

LATEST SUPPORT NEWS

Today's release of Entropia Universe 19.5.0 is taking longer than expected due to an unforeseen problem.

We are working hard to fix the problem as soon as possible, we are expecting an extension of downtime for 2-3 hours.

DON'T HAVE AN ACCOUNT?

If you don't have an Entropia Universe account yet, or you've tried password recovery but still cannot log in, you can still contact our support team.

Send a Message to Support

QUICK TIPS

🔑 Password not working? Reset it here.
Check the FAQ — it's often the quickest way to solve your problem.