Hi,

There is currently an email circulating that asks you to try something called "Entropia Universe Helper". This email is NOT sent from MindArk and is an elaborate try to install possible malicious software on your system.

If you have clicked these links or downloaded this program we strongly suggest that you:

1. Perform a search for mal-ware/viruses on your system.

2. After that is done, change the password for both your email client and Entropia Universe.

If you wish, we can lock your account temporarily to prevent any un-authorized access. Please send in a support case with the title "Please lock my account" and we will take care of it as soon as possible.

If you do not already have one, we strongly suggest that you purchase the added layer of security in the form of a Gold Card.

Remember, MindArk will NEVER ask you for your username or password.