Support News

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28 March 2017
Entropia Universe 15.13.0 Release Notes:
Fixes Fixed an issue when entering the Battle Simulator and not receiving the weapons loadout Cyrene PvP Area is now working properly Fixed an issue where the Storage user interface didn’t close properly when entering the ... »
28 March 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.13.0. We estimate that the servers will be made available again at 09:00 UTC 2017-03-28.
27 March 2017
Server Downtime for Release:
On Tuesday 2007-03-28 at 08:00 UTC, the Entropia Universe servers will be taken offline for an update to release 15.13.0. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 137 MB. For details ... »
25 March 2017
Disturbance notice, Server and Account web downtime:
Maintenance jobs will be carried out at our server location on Saturday 2017-03-25 and on Sunday 2017-03-26 at 17:00 UTC. Due to this the Entropia Universe servers and Account web will be taken offline and not accessible. We estimate a downtime ... »
22 March 2017
Server downtime for maintenance:
Today 2017-03-22 at 12:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time ... »
21 March 2017
Disturbance notice regarding Paynova payment provider:
The deposit method Paynova is currently having problems processing deposits to Entropia Universe.   We are working together with Paynova to resolve the issue as fast as possible. Until the problem has been resolved Paynova has ... »
21 March 2017
Known issue notice regarding Vehicles getting stuck in Space:
We are currently aware of an issue which is causing vehicles to get stuck in space and we are working to having this issue resolved as soon as possible. In the meanwhile, if you are stuck in a space station, please file a support case and make ... »
15 March 2017
Entropia Universe 15.12.1 Release Notes:
Fixes It is no longer possible to equip unapproved items inside the Battle Simulator. An issue affecting the Cyclops Depths instance has been corrected.  
15 March 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.12.1. We estimate that the servers will be made available again at 13:00 UTC 2017-03-15.
14 March 2017
Server Downtime for Patch:
On Wednesday 2017-03-15 at 12:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 15.12.1. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 111 MB. For details on UTC time ... »
13 March 2017
Notice regarding the Patch for VU 15.12.0:
The Patch for VU 15.12.0 has been postponed, further information regarding the Patch will come later this week. We apologize for the inconvenience. Kind regards, Entropia Universe Support
13 March 2017
Server Downtime for Patch:
On Tuesday 2017-03-14 at 09:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 15.12.1. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 111 MB. For details on UTC time ... »

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