Support News

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24 April 2017
Server downtime for maintenance:
On Tuesday 2017-04-25 at 08:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time please ... »
04 April 2017
Disturbance notice regarding Paynova payment provider, Resolved:
The deposit method Paynova is now restored to full functionality and will now once more be available as a Deposit method. Kind regards, Entropia Universe Suppor
04 April 2017
Entropia Universe 15.13.1 Release Notes:
The Battle Simulator Leaderboard payout structure has been adjusted to award more prize places.  
04 April 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.13.1. We estimate that the servers will be made available again at 09:00 UTC 2017-04-04.
03 April 2017
Server Downtime for Patch:
On Tuesday 2017-04-04 at 08:00 UTC, the Entropia Universe servers will be taken offline for a patch to release 15.13.1. We estimate a downtime of 1 hour. Estimated download size for this patch is approximately 367 MB. For details on UTC time ... »
03 April 2017
Issue notice, Battle Simulator temporarily disabled:
The Battle Simulator has temporarily been disabled due to a payout issue, it will reopen for the competition at 13:00 UTC. We apologize for the inconvenience. Kind regards, Entropia Universe Support
29 March 2017
Virtual Tycoon is now compatible with Entropia Pocket and Gold Cards:
The Virtual Tycoon app is now available for both Entropia Pocket and Gold Card users. Users now have the added convenience of logging into Virtual Tycoon without any external hardware. Download them now and carry Entropia Universe ... »
28 March 2017
Entropia Universe 15.13.0 Release Notes:
Fixes Fixed an issue when entering the Battle Simulator and not receiving the weapons loadout Cyrene PvP Area is now working properly Fixed an issue where the Storage user interface didn’t close properly when entering the ... »
28 March 2017
Servers are Down:
Our servers are now down while we implement Entropia Universe Release 15.13.0. We estimate that the servers will be made available again at 09:00 UTC 2017-03-28.
27 March 2017
Server Downtime for Release:
On Tuesday 2007-03-28 at 08:00 UTC, the Entropia Universe servers will be taken offline for an update to release 15.13.0. We estimate a downtime of 1 hour. Estimated max download size for this release is approximately 137 MB. For details ... »
25 March 2017
Disturbance notice, Server and Account web downtime:
Maintenance jobs will be carried out at our server location on Saturday 2017-03-25 and on Sunday 2017-03-26 at 17:00 UTC. Due to this the Entropia Universe servers and Account web will be taken offline and not accessible. We estimate a downtime ... »
22 March 2017
Server downtime for maintenance:
Today 2017-03-22 at 12:00 UTC, the Entropia Universe servers will be taken offline for a brief maintenance. We estimate a downtime of 30 minutes. This downtime is a maintenance window only. For details on UTC time ... »

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