There can be different reasons for slow download speed. There may be heavy traffic on the download server. Generally, the traffic is high after a new release. In such case, the easiest thing to do is to wait a while and try again later.

Your geographical location can also affect the download speed since the traffic might have to travel a great distance and go through different Internet Service Providers. This is something that we cannot influence. 

You can help speed up your connection by making sure that you are not running any other bandwidth consuming applications at the same time as you download or run Entropia Universe

Also make sure that you have a healthy system that is clean from viruses and spy ware.